If reservation is canceled or modified up to 10 days before date of arrival in writing by email, no fee will be charged.If in 10 days or less booking is canceled or modified later or in case of no-show, the total price of the reservation will be charged. It is advisable to all guests to carry a comprehensive travel insurance to cover unforeseen changes to your travel plans. 30 Day cancellation and prepayment policies may apply to groups of 8 or more. Please email to us to learn more about it.
For the safety and consideration of our guests and employees, no children including infants under the age of 15 years are allowed at our resort hotel and spa.
We ask guests to silence their cell phones and any electronic devices in all common areas & spa so that the benefits of serenity may be enjoyed by all. Groups may not be accepted on Fridays, Saturdays, Sundays or on Public Holidays. Please note we do not host meetings, business or social functions. Because of the tranquil nature of Tempat Senang and for the enjoyment of all guests, groups are required to uphold our peace and quiet policies in all areas. For a complete set of policies related to overnight reservations and spa services, please contact us by phone or email.